Shipping Policy
At Lily Leeds, we strive to provide fast and reliable shipping services to our customers across the United Kingdom.
Below, you will find our shipping policy, detailing the estimated delivery times and conditions for the shipment of your products:
1. Shipping Timeframes
- The estimated shipping time within the United Kingdom is approximately 7-12 business days, as our products are handcrafted.
- Please note that these timeframes are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In such cases, delivery may take up to an additional 25 days.
2. Shipping Methods
- We offer different shipping options to meet your needs, including both standard and express shipping services.
- Shipping costs will be calculated and displayed during the checkout process, and they may vary depending on the destination and weight of the package.
3. Order Tracking
- Once your order has been shipped, we will provide you with a tracking number. This number will allow you to track the status of your shipment through the respective carrier’s website.
4. Delivery Address
- Please ensure that you provide an accurate and complete delivery address when placing your order.
- We are not responsible for misdelivered shipments due to incorrect addresses provided at checkout.
5. Taxes and Customs
- The prices of our products include taxes and customs duties.
- You will not be required to pay additional taxes, duties, or any extra fees upon receiving your package, in accordance with the local laws and regulations of your country. These costs will be covered by our company.
6. Customer Service
- Our customer support team is available to answer any questions or concerns related to shipping.
- If you have any doubts, please contact us via email, and we will be happy to assist you.
We are committed to meeting shipping deadlines and ensuring the timely delivery of your products. However, please note that shipping times may vary depending on your location and specific circumstances.
If you would like more information about our shipping policy, please feel free to contact us at: